5/5
We had such an amazing experience with Consumer Direct Windows and Doors right from getting the quote to the completion of windows installation. The Window and Door Specialist Kristian G. provided a very comprehensive quote with full details of each windows and an estimated delivery time frame. Kristian was also very patient in providing answers to all our questions which helped us in making our final decision. One week after signing the contract, Jon L. and his team member showed up to take the measurement of all windows. And then we received a call from Graeme K. within the delivery time frame to schedule the appointment for installation of our windows. The Installer team of Colin came on time to install them and completed installation as scheduled. They were all very knowledgeable and professional. We were very happy that we selected Consumer Direct Windows and Doors.
- Mukesh P
5/5
New window experience with this company was great. Dave came in to do the initial assessment and we were very comfortable dealing with him. The installers were amazing while they were here. The whole experience was very easy and fast. Windows look amazing and very happy with them.
- Mandy D
5/5
Consumer Direct had installed a new front door and 7 new windows. We had contacted 4 companies for quotes, and Consumer Direct not only came in with the best price, but the service received to get the quote was very professional and personal and the quality of the material was good quality. Jon was very knowledgeable and ensured that he took the time to explain all the steps with us. We had made 2 changes to not only the front door but the windows as well, and Jon provided updated quotes very quickly. When the time came to make a decision regarding colour of the door, they did not have a physical sample available, so went out of their way to contact the manufacturer to get a sample. Jon was very instrumental in helping us make a decision on our front door selection. We at first wanted to stay with a similar style of the door with a side window, but John showed us a picture of a previous client who removed the side window and enlarged the door to a custom size (40″). The result was spectacular. We now love our new entrance. When installation time arrived, the crew were very professional and followed all COVID protocols. They ensured that they laid runners throughout the house to ensure that the floors were kept clean. After installation was complete, they vacuumed all the areas and put all old material in the garbage that they took with them. They went around to all areas to ensure that we knew how the new windows opened (as they were different than our old ones) as well as to ensure that all outside areas were completed sealed.
- Andrew K
5/5
Our experience with this company was a pleasure and very professional from beginning to end. Our salesman promised us new windows in December and while we were fully prepared for that to be delayed with everything going on they were on time and completed in the time promised with added extras as needed. They were not finished until the job was completed to everyone’s satisfaction. As for the windows we have seen an immediate change in both the temperature and (added bonus) sound quality in the home. This was a much needed and well worth it renovation.
- Chandra S
5/5
Professional. Courteous. Knowledgeable. Craftsmanship. Quality. Helpful. Well priced. Efficient.
- Robert D
5/5
We had our main floor windows replaced by Consumers Direct. The sales representative, Jerry, was very friendly and readily answered our questions before we signed on. The installers were very punctual and completed the installation on the required time, also cleaned up as they worked. When contacted for answers, we got prompt response.
We are looking forward to the winter of warmth in the house
- Rahenatu R
5/5
The team at Consumer Direct Windows and Doors converted our builder’s double doors and installed a beautiful extra wide fibreglass single door with sidelites and transom. The team is professional with excellent customer service.
- Brad N
5/5
We had all of our windows and doors replaced by Consumer Direct and we couldn’t be happier! We were a little nervous about the buying process because we didn’t know much about the product. David was very knowledgeable about the products and styles and helped us to find high quality windows and doors that fit within out budget. With respect to instillation, Dale and team were courteous, professional and on-time. Our house looks so much more beautiful now, and we’ve increased our resale value by twice what we paid.
- James G
5/5
I had an older large window which wasn’t safe and energy efficient for a number of years. I contacted David at Consumers Direct Windows and Doors. They replaced it this year with a smaller triple glass window. They did a beautiful job, it’s energy efficient and also eliminated the noises and distractions I experienced in the past. I’m very pleased with the work they’ve done and would not hesitate to refer them to my friends or neighbors.
- Claire T
5/5
Very pleased with the process starting from the representative David coming to our home to provide options and pricing etc. Procedure from there was quite fluid from applying for the Greener Homes Grant to having the windows installed. There were delays of course with product but it is what it is due to the times that we are living in at the moment.
No complaints whatsoever.
- John W
5/5
Consumer Direct Windows and Doors is a great company. The rep was very helpful and invited us to the showroom so we could personally see the casement Windows we were going to purchase. The quality of the windows is very good. Noise reduction, more glass than other companies and they look amazing. The installers were very professional and completed the job in a timely fashion. They explained the window usage and care. I would certainly use this company for future jobs.
- Ayinde R
5/5
Very happy with windows/door Staff very knowledgeable friendly and answered all our questions cleaned up when they were finished
- Mary F
5/5
Jerry at Consumer a direct windows and doors was absolutely wonderful to work with and extremely professional and efficient,. Amazing workmanship and took care of ever detail from beginning to end! The quality of materials ,windows that Jerry helped up choose to up grade our home after the 17 years here in my home were amazing and are so surprised at the way out home feels , using less energy to heat this winter to the the look inside and out !! Needless to say extremely happy!!! Thank you!
- Kina M
10/10
Our family is very happy with the windows and doors that were installed. Dale and Sean installed the windows and doors and did an excellent job. when we visited the showroom the staff did an excellent job in assisting us. David the sales rep was very professional, kind and helped us with the designs. we highly recommend this company.
- Luis
10/10
New window experience with this company was great. Dave came in to do the initial assessment and we were very comfortable dealing with him. The installers were amazing while they were here. The whole experience was very easy and fast. Windows look amazing and very happy with them.
- Mandy
10/10
Excellent experience from sales; window measurement team; installers and quality check. Amazing experience and would highly recommend!
Very meticulous, and professionalism in every aspect of pre and post completion.
- Akhtar
10/10
We got a quote from 6 windows and doors installation companies before we met David. We immediately decided to go with Consumer Direct because of his approach and expertise. Most importantly he was able to give great suggestions on what the installation should look like.
- Ola
10/10
My front door and kitchen window look great. David was very friendly and helpful in my decision. installers were great. I decided to purchase more windows from them. I would highly recommend this company.
- dweber
10/10
The whole process of choosing the window types, conferring with the salesman, having the windows installed and then using the windows was extraordinary!
Would we do it again… oh yeah!
- KK in Ajax
10/10
Jeremy was prepared with examples of doors and very knowledgeable when I asked any questions. Installation crew was professional and did an excellent job. I am very happy and would recommend to anyone!
10/10
We couldn’t be happier with our new windows and front door! everything was fantastic. Our sales person David was wonderful to work with. the install crew was on time, clean and very respectful. highly recommended !
- John + Kayla in Toronto
10/10
Excellent service, quality and installation, I would highly recommend Consumer Direct windows!!! We had quotes from other companies, but no one compared.
- The Elliotts
10/10
Jerry was great to work with! We LOVE our new front door and bedroom window! We would definitely recommend Consumer Direct to anyone looking for new windows and doors! We will be purchasing from Jerry again!
- Angela A
10/10
Sales person was knowledgeable and answered all queries. Service delivered on timeline promised. Installers were professional and neat. I am very satisfied with the product and they looking great. Would highly recommend and use Consumer Direct again.
10/10
Jerry was amazing to deal with. He was very knowledgeable and very professional. We changed our double doors to one single door and impressed with the quality and installation. The best part is we didn’t have to paint our foyer when he was finished. His work is top notch and we would highly recommend him and his crew!
- 2party
10/10
We are satisfied with the windows and even the neighbors and people passing by are admiring the windows. The installers did a good job and are pleasant to talked to. They cleaned the windows and whatever mess they did.
10/10
This company is the best they treated us with love and kindness. There customer service was fantastic would recommend this company too everyone. David was a pleasure very kind and made our transition for new windows and doors an ease. He was very understanding and patient. He listened and was a pleasure thank you so much David you made our house look beautiful thank you for all your hard work truly appreciate
❤ Daphne and Benny
- Daphne
10/10
I need to replace bay windows, washroom windows, basement windows and patio door.
I spoke with Jerry about this project. The whole experience was amazing from measurement of the windows to gents who came to install the windows. It has been 5 months windows are install and no complains.
- Janjua
10/10
We had 4-5 different come in for quotes and CD was by far the cheapest. They also brought in a sample window splice so you could see the difference between single and triple panel windows. The staff was always readily available to answer questions and they were able to install my windows months before other companies could.
When the install guys came they were professional and cleaned up after themselves completely. I cannot recommended Consumer’s Direct enough
10/10
Peter did an excellent job. He takes great pride in his work and made sure that our bay window looked up to his standards. Very happy with how all three of our windows look. Shoutout to Dave, our sales rep for his suggestion to change our kitchen window from a slider to an awning window.
10/10
Obtained 3 different estimates for windows to be installed and chose Consumer Direct to do the job.
- Mojoweg
10/10
Jerry’s professionalism, guidance for best solution to our needs and help with our project was fantastic. Our new back door provides exactly what we hoped for with more light, sound proofing and a much sleeker updated look.
Jerry’s installers Dale and Shawn were efficient and clean and very professional. I’d suggest them all to anyone!
10/10
Awesome job, great customer service from start to finish. Sales team was great, the installers were awesome. My windows look amazing. I already notice a big difference in the temperature of my home. The furnace kicks in half as much as before. Worth the money spent for sure
- Whitby Mom
10/10
We had 11 windows and doors replaced on our house. We are very happy with the product and service received and we have noticed that all the drafts are gone. It also seems like the windows are bigger somehow. Awesome.
10/10
Consumer Direct had installed a new front door and 7 new windows. We had contacted 4 companies for quotes, and Consumer Direct not only came in with the best price, but the service received to get the quote was very professional and personal and the quality of the material was good quality. Jon was very knowledgeable and ensured that he took the time to explain all the steps with us. We had made 2 changes to not only the front door but the windows as well, and Jon provided updated quotes very quickly. When the time came to make a decision regarding colour of the door, they did not have a physical sample available, so went out of their way to contact the manufacturer to get a sample. As you can see from the pictures of the door it was a very dramatic change and one that Jon was very instrumental in helping us make a decision on. We at first wanted to stay with a similar style of the door with a side window, but John as shown us a picture of a previous client who removed the side window and enlarged the door to a custom size (40″). The result was spectacular. We now love our new entrance.
When installation time arrived, the crew were very professional and followed all COVID protocols. They ensured that they laid runners throughout the house to ensure that the floors were kept clean. After installation was complete, they vacuumed all the areas and put all old material in the garbage that they took with them. They went around to all areas to ensure that we knew how the new windows opened (as they were different than our old ones) as well as to ensure that all outside areas were completed sealed.
I would recommend Consumer Direct Windows & Doors to anyone who is in the market for door and window replacements.
- AK Newmarket
10/10
Installation went well , very pleased with clean up quality of product plus liked the fact that service men explained how to take proper care on the inside and outside. Will be using this supplier in future.
10/10
I called a few companies and Consumer Direct price point was right in the middle. We choose to do business with them because they seemed to be the most hands on and answered all my questions. The installers took a lot of pride in their workmanship and the end result looks beautiful. One of the windows has a round top transom and was very difficult to install but they did a great job. The salesmen David was very kind and knowledgeable. I would recommend this company to my friends and family.
- Edna M
10/10
We had Consumer Direct Windows & Doors recently install new windows in two of our bedrooms as well as new patio and front doors. Their service is great!!! This is a company that really cares about the end result and the customer being 100% happy with their investment. The selection is great, we got a beautiful new front door which really makes an impression and looks great. Our company representative was really knowledgeable about the product, answered all the questions and we were able to contact him at any time with any follow up questions. I would recommend Consumer Direct Windows & Doors to anyone, they are absolutely great and will provide you with great product and service.
- A In Woodbridge
10/10
Couldn’t have asked for a better consultation. He had worked as an window installer & understood questions to asked. He understood my budgetary concerns and worked to meet my needs. Kept us informed of any delays. The team that installed the windows were artists in the framing of the windows was flawless!
Totally satisfied
- Jill
10/10
I am very pleased with my windows. They are so easy to operate.
The installers were very polite and the workmanship was outstanding.
10/10
Over the years I have contracted several different window companies and this one by far was the best. The installers were professional and took great pride in the finished product. I have had several neighbours comment on how beautiful the bay window is and they were going to call and ask for a quote. I would highly recommend Consumers Direct.
- Vickie
10/10
Absolutely friendly, professional accommodating and knowledgeable. Responds to any questions promptly and is very happy to give suggestions with respect to coordination of door colours to compliment the look of our home.
We are completely satisfied and have received many compliments. We will not hesitate to recommend This company to anyone who is interested in his services!!
- Shaimoon
10/10
I set up an appointment with Jerry when I received the flyer in my Canada post mailbox. He was throughly professional and patiently answered all my questions and gave me a good price as well.
The real gems were the actual window installers Dale and Shawn. They were superb! Great job done! I am fully satisfied with their work.
I strongly recommend their service. You will never regret.
- Rajesh Macwan
10/10
We had contacted Consumer Direct because our builder patio doors were producing so much condensation that we could not see out of them. We ordered our custom Patio doors and 2 Windows in July 2021 and it took about 12 weeks to manufacture them. We had it installed in November 2021 and their team was able to install it within a day. Everything was perfect and the finished product looks outstanding. We could not be more pleased with the outcome and have recommended their company to many friends.
- TQ
10/10
We got a quote from 6 windows and doors installation companies before we met David. We immediately decided to go with Consumer Direct because of his approach and expertise. Most importantly he was able to give great suggestions on what the installation should look like.
- Ola
10/10
Had my front door and patio door done with Consumer Direct Windows and Doors. Installation was quick and flawless. The salesmen David was easy to get a long with and came up with nice designs. Job came in under expected price. We are very happy.
- Maureen
10/10
Highly recommend this company. We had a builder double for that desperately needed to be replaced. We chose to install a wider single for with side lites. The entire process was a great experience. The team is extremely patient and helpful with choosing between all the style and colour options. Install was great – the crew are very clean and tidy. They take pride in their work. We can’t believe the transformation our new door is and the curb appeal is a showstopper.
10/10
We chose Consumer Direct to replace our poorly designed back garden doors with a bright new slider. We are very happy with the results and the whole process of buying and installing the door. Jerry and Consumer Direct came very highly recommended by many people in the Brooklin community. We are now looking to get our front door replaced by them as well.
- Allanna
10/10
Our experience with this company was a pleasure and very professional from beginning to end. Our salesman promised us new windows in December and while we were fully prepared for that to be delayed with everything going on they were on time and completed in the time promised with added extras as needed. They were not finished until the job was completed to everyone’s satisfaction. As for the windows we have seen an immediate change in both the temperature and (added bonus) sound quality in the home. This was a much needed and well worth it renovation. I would happy to recommend them to anyone that asked.
- Diana
10/10
Jerry and his team are so professional and helpful! They do outstanding work and I would highly recommend to anyone looking for new windows or doors! We’ve had Jerry come back for several different projects and are never disappointed.
10/10
I would first off like to say, Jerry is a pleasure to work with. He helped us thru a difficult project idea and made it totally possible to do exactly what I envisioned. He was prompt with his quote, came out to see us in person and made us feel like he was truly interested in us as people not just customers. I recommend them 100% to everyone.
- Robynkots
10/10
From the beginning the rep was very helpful and knowledgeable about the product. We had 4 casement windows installed and are quite pleased with the finished product. The installers were on time and very professional. The installed windows look amazing and the quality of work was well worth the money. I would definitely use Consumer Direct Windows for any future upgrades or replacements.
- Ayinde
10/10
Great service. Workers were very efficient. Skilled trades person. Excellent clean up throughout the project Appropriate follow up to ensure satisfaction. Would highly recommend. Very competitive pricing without compromising product quality.
- Ryan
10/10
What a fantastic experience from beginning to end. David was a great help advising on what type of windows to choose for my needs and budget and at a good price.
Installers did a great job and and went the extra mile by hanging my window coverings back up for me.
Next year I will use them again to replace my front door.
- Sharon M
10/10
We are very impressed with the quality of the windows and doors installed. The installation was completed within the time frame allotted for the job. Quality of the workmanship was superb and the installers were clean and tidy during and at the end of job. Communication between us and the salesperson David was very timely with regards to updates on the timeline for install and any other questions regarding the product itself. We are very pleased and happy with the updates to our house. Money well spent on upgrading the windows and doors in our home.
10/10
I had a reno done to be able to move my mom in to my house. This included replacing a big bay window and my front door. It looks stunning ! I chose a dark grey colour and it really pops ! It has transformed a broken and tired looking window and door to an elegant modern masterpiece ! I’m getting constant great comments from friends and neighbours . Salesman Jerry delivered exactly what he promised at a reasonable price . The crew were courteous and professional . I’ll be replacing more windows with this company.
- LL
10/10
We had such an amazing experience with CONSUMER DIRECT WINDOWS AND DOORS! David was excellent to deal with and guided me to getting a great rebate which saved me lots on the cost. The installers Terry and Dennis did a clean install, they were very knowledgeable. I would highly recommend these guys.
- Andrea
10/10
David (Greenberg) walked us through all of our options and helped us pick doors that met our budget and needs without any pressure. They measured twice by two different people to make sure it everything was right. Installers were very professional and did a fantastic job. Looks great and makes such a huge difference in updating our house’s decor.
- Michael
10/10
I got my patio door with consumer Direct Windows and Doors through David. The service was really good and David was really helpful.
The installation was flawless and I am really satisfied with the work.
- Dinesh
10/10
We reached out to David and his team to replace all the windows in our home. They were always very responsive, courteous and professional throughout the process. They have done an exceptional job and we are very pleased with the final results. Would highly recommend David and his team.
- Jackie
10/10
From the moment I met Jerry until the job was completed…. Super incredible. Customers service was completely above average. The installer was super nice and super clean. The work was beyond amazing. Thank u soooooo much!!!!!!
Happy Customer Indeed
- Dawn
10/10
Fabulous company to work with from beginning to end! After 21 yrs it was definitely time for new front doors. Jerry was Excellent to deal with, and with so many choices to make, he made it feel seamless and was very patient. We also capped our garage door frame to match the front door frame, per Jerry’s suggestion, perfect! The materials came in early, booking instal was easy and Dale and Shawn (the installers) were also Excellent and thorough!!
Signed, happy customer!
10/10
The company did my windows and did great work. David was professional and helpful. I am now ordering also a door with them. That’s how good their work is. I highly recommend this company.
- Laz
10/10
The old patio door was drafty cold and extremely hard to open. The New door is warm and energy efficient. The company sent a sales person to measure and quote , promptly following a call to the company. About 7 -8 weeks later, an installer arrived with the new door . The installer was very professional and meticulous with the installation . He made certain that all sides were levelled, and precise to ensure the easy slide of the glass door and screen. The capping on the outside sets off the new door installation.
We are making plans to have other windows upgrade. Thanks so much !!
- Allan Knight
10/10
After struggling to close our stiff, old sliding door for much too long we decided it was time to make a change. We kept hearing about Jerry from Jerry’s Windows and Doors (Consumer Direct Windows and Doors) and how amazing the products were so we decided to give him a call. We selected the most gorgeous sliding doors with great security features and built in blinds. We had a slight issue with the wrong handle being installed but it was remedied promptly without any issue. They also did some capping work for us on some faux windows. Our house is so much brighter and it really improved the space. We will not hesitate to call them for future projects. Pricing was also reasonable. We are very happy.
- Stacey Winfield
10/10
Consumer Direct Windows and Doors was fantastic to work with. We had 7 windows replaced in the front of our home and could not be more impressed with their service! From the day I contacted the company, they were professional, friendly and willing to walk me through the steps to applying for a government rebate for my purchase. I would unequivocally recommend their services to anybody who is looking to get windows replaced in their home.
- Christine
10/10
Updated main floor windows and patio door. After many quotes and show room visits, I went with Consumer Direct because their product seemed to be the best bang for my buck.
David was extremely professional, knowledgeable, had many great suggestions and was quick to respond to any questions I had.
Installation went very smoothly, Dale and his team were quick and clean. I would highly recommend Consumer Direct and was happy to refer them to friends and family members.
- Don
10/10
Bought and installed a patio door from David Loved the installation and quality that we decided to get a side entry door from them. Definitely recommended for quality product and services regarding windows and doors.
10/10
David came out the give the initial quote. He was very professional and came up with good designs. The price was very fair. The installers did a wonderful job. I just hired them again to change my front door.
- George
10/10
Hardworking groups, they did a great job on my windows. Customer service is also great. They’re polite and were responsive to my questions and concerns. After the initial installation, I wanted to make some adjustments and called them. They were able to come back within 1 week to make minor adjustments (adjust the way my blinds were installed). Overall, really happy with my experience and the final outcome of my windows. Thank you!
10/10
We had all of our windows and doors replaced by Consumer Direct and we couldn’t be happier!>br>We were a little nervous about the buying process because we didn’t know much about the product. David was very knowledgeable about the products and styles and helped us to find high quality windows and doors that fit within out budget.
With respect to installation, Dale and team were courteous, professional and on-time.
Our house looks so much more beautiful now, and we’ve increased our resale value by twice what we paid.
I highly recommend Consumer Direct Windows & Doors.
- James
10/10
Great experience from start to finish salesperson was professional and very accommodating. The installation was sooner than expected and very well done. We liked there service so much that we ordered another window for our family room.
- Parker Josie
10/10
Wow! Where do I start. Salesmen was on time and professional. Installers were clean and did tremendous work. The windows and doors we ordered exceeded our expectations. Just overall very happy. Highly recommended.
- Rebeccakar
8/10
We dealt with Jerry from Consumer Direct Windows and he was a true professional from the start. We interviewed two other window companies but it was Jerry’s customer service and quick response that really sold us. The windows have now been installed and the work was very well done. We are happy with our decision to go with this company.
- BCrew
10/10
We had all our windows and doors replaced by Jerry and his company and we are extremely happy with the workmanship, the quality of the products. His guidance helping us choose and was all for my decision to change our colour to black and style and functions of windows ! Absolutely amazing and still get compliments from everyone:)
Call Jerry 100% you won’t regret!
Thank you
- Kina